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"Taking Medical Documentation to New Heights! "

Confidentiality:

SmartMed, LP recognizes that customers have certain information that is confidential and must be afforded special treatment and protection. SmartMed, LP will not divulge, disclose, or communicate any information to a third party. SmartMed, LP will protect the information and treat it as strictly confidential. 

Upon request, a signed confidentiality statement will be provided to the customer for each SmartMed, LP employee and/or representative.  An employee or representative of SmartMed, LP violating the confidentiality of protected health information is subject to serious disciplinary action to include termination of employment. 

SmartMed, LP shall comply with all applicable laws and regulations in maintaining the privacy and security of health information, including but not limited to the Health Insurance Portability and Accountability Act of 1993 (HIPAA).

Security:

Smartmed Summit was designed to comply with HIPAA regulations and standards. Summit provides confidential and secure remote access to protected healthcare information by utilizing user authentication and data encryption. Summit uses Secure Sockets Layer (SSL) to provide authenticated and encrypted communication of protected health information. The encryption uses a 128-bit symmetric key and 1024-bit asymmetric key. Users are authenticated by the Summit system using a username/password pair. Summit also assigns each user to a role. Users can only utilize features of the system available based on the role assignment.

SmartMed Summit servers are housed in a commercial data center in Houston, Texas. This facility has 24x7 on-site security including internal and external surveillance monitors and documented security procedures insuring that only authorized persons have physical access to the computers housing the data.

The SmartMed Summit servers are protected against denial-of-service (DoS) attacks and other forms of unauthorized network access by both a stateful inspection firewall and intrusion detection system.  

Protected health information is stored in systems that provide maximum uptime and access to data. This is enabled by redundant hot-swappable hard drives, power supplies and cooling modules. N+1 redundancy is used throughout to support the system at full load.

 

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